A: In real-time video viewing screen, click the top right corner device button to enter setup interface, click the "share equipment", then click "add device", sharing by entering mobile number or email address, click "finish", sharing success

A:1. Check the power supply and the network if it is normal

2. Restart the device

3. Configure the camera

4. Check whether the home broadband is normal

A: The server may be congested, you can try to restart the APP and try again.

A: 1. Please make sure that the APP has notifification permissions.

2. Please make sure to turn on the alert message button in the APP personal center settings.

3. Please make sure the PIR switch in the camera settings is turned on

A: 1. APP video playback query will count the daily recording time. Please check whether there are too many daily recordings. If there are too many false triggers, please try to reduce the trigger sensitivity setting.

2.Check whether the WIFI signal between the camera and the router is weak. Try to change the location of the router or camera to improve the signal transmission between them.

A: Actively trigger the PIR before the camera, and wait for about 5 seconds. If the indicator light flashes on the camera, it means that the camera cannot connect to the router smoothly.

A: 1. Please insert the SD card before powering on.

2. Please make sure that the PIR switch of the camera is turned on.

3. Please make sure that the camera recording switch is turned on.

4. Please check whether the SD card status in the APP device is normal, if it is abnormal, please try to format the SD card.